Business Hours: Monday - Friday, 8:00 AM to 5:00 PM CST, USA
Molecular Imprints customers can rely on Customer Service for spare parts, refurbished parts, consumable supplies, preventative maintenance kits and more. We provide this service for warranty, contract, and other systems.
Model number, serial number and part number may be required to obtain quotes or process orders. Contact a representative to obtain part numbers or reference part number information from the parts guides found in our Product Documentation.
Warranty Parts Orders
For systems under warranty or service contract, call your local Field Service Engineer or designated field office for assistance.
Parts and Logistics
Phone (USA): 800.423.9874, Option 6
512.339.7760, Option 6
Information Provided by Customer Service Representative
- New account set up
- Advise customer of policies regarding warranty, discounts, refurbishment and return policy, etc.
Spare Parts Sales
- Process orders
- Expedite urgent orders
- Coordinate logistics with warehouse and shipping
- RMA requests
- Shipping discrepancies
- Accounting or invoicing issue resolution
Molecular Imprints' Core Technology
Jet and Flash™ Imprint Lithography (J-FIL™) uses low viscosity UV imprints fluids...
Molecular Imprints in the News
MII launches Semiconductor Industry into the 450mm era with the Imprio 450 lithography system