Molecular Imprints’ customers benefit from a support infrastructure which includes a team of trained and experienced individuals to support your hardware, software, and process issues both remotely and on site. Customer Service is your first line of contact for all tool issues and questions. Whether you need spare parts information, have technical questions, or need to schedule a repair, your service Contact will work to support your issues and requests.
Field service, field applications, and technical support is located in Austin, Texas and is available from 8AM - 5PM CT, Monday through Friday. Local field service support is available in California, New York, and from our Japan office in Yokohama.
