Our Engineering and Technical Support personnel are intimately involved with development and manufacture of new nanoimprint lithography products and systems. They work closely with product development and Continuous Improvement Process (CIP) initiatives to resolve system and process issues in support of customer and field service operations, either remotely or on site.
The staff also controls the release of product documentation to keep customers and field service engineers informed about the latest procedure and equipment updates. This information can be found by accessing our secure Product Documentation [Login].
Customer Service is your first line of contact for all tool related issues and questions. You may Contact a Representative to find an expert on your system.
Please have your name, company name, contact information, product model, and serial number available when calling. If emailing our support team, please be detailed and descriptive of the issue you are having.
